Light Hearted Living Privacy Policy

Last updated: July 9, 2025

This Privacy Policy describes how Light Hearted Living (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lightheartedliving.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

What Personal Information We Collect

Information We Collect Directly from You

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to process your payments, fulfill orders, send notifications, manage accounts, handle returns/exchanges, and enable reviews.
  • Marketing and Advertising: To send promotional emails, texts, or show ads related to our services/products based on your behavior.
  • Security and Fraud Prevention: To detect fraud or malicious activity. Please keep your login credentials secure.
  • Communicating with You: For customer support and service improvement.

Like many websites, we use Cookies. For details about Shopify-related Cookies, visit this link.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following situations:

  • With vendors who perform services on our behalf (e.g., IT, shipping, payment processing).
  • With business and marketing partners, including Shopify.
  • When you authorize us to share information (e.g., social media, shipping partners).
  • With affiliates in our corporate group.
  • In connection with business transactions or to comply with legal obligations.

In the past 12 months, we disclosed the following categories of information:

  • Identifiers: Contact details, order/account info
  • Commercial Info: Shopping and customer support data
  • Internet Activity: Usage data

Recipients include vendors, business partners, and affiliates. We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

Any reviews or content you share publicly will be accessible by others. We are not responsible for misuse of public data you share.

Third Party Websites and Links

Our site may link to other platforms. Please review their privacy practices as we are not responsible for external content or data handling.

Children's Data

Our Services are not intended for children under 16. We do not knowingly collect their data. Contact us to remove any such data if submitted.

Security and Retention of Your Information

No system is 100% secure. Use caution when sharing sensitive data online. We retain your data only as long as necessary for business or legal reasons.

Contact

If you have any questions or requests related to your data, contact us at:

Email: lightheartedlivinginfo@gmail.com
Phone: 941-274-4201